CASE STUDYTraining & Education

LIVEFirst-aid course inquiry platform · Klaksvík, Faroe Islands

Fyrstahjálp

A first-aid training platform that lets organisations browse instructor-led courses and send an enquiry that a person answers.

Fyrstahjálp is a first-aid training provider in Klaksvík, Faroe Islands. Its site, in Faroese and English, presents instructor-led first-aid courses for teams and organisations: a browsable catalogue with practical details, duration and dates, a news section, and a contact and enquiry form. An enquiry captures team size, timing and requirements and is followed up manually by a person rather than confirmed automatically. There is no cart and no direct booking.

Course CatalogueEnquiry WorkflowBilingual ContentTraining Provider

Project interface

Client: Fyrstahjálp
Project Type: First-aid course inquiry platform
Industry: Training & Education
Platform: Public website, Faroese and English
Engagement: Course catalogue, enquiry flow and bilingual content delivery
Status: Live
Live: fyrstahjalp.com

Business Context

Instructor-led courses for teams, arranged through an enquiry rather than a cart.

Fyrstahjálp provides first-aid training from Klaksvík in the Faroe Islands. Its courses are instructor-led and aimed at teams and organisations, so the practical questions a buyer has are about group size, timing and what the course needs to cover. The site's own emphasis is on certified instructors, team-ready training and clear follow-up of enquiries.

The platform is therefore built around an enquiry rather than a checkout. A visitor browses the course catalogue, which gives practical details, duration and dates, and then sends an enquiry stating team size, timing and requirements. Follow-up is manual: a person responds, and nothing is confirmed automatically. The site carries all of this in both Faroese and English.

The Challenge

Let organisations understand and compare first-aid courses in two languages, then capture an enquiry complete enough for a person to follow up.

A catalogue that answers practical questions

Courses had to be browsable with the details a team lead checks first: what is covered, how long it takes and when it runs.

An enquiry that carries the right information

The form had to capture team size, timing and requirements so that the manual follow-up starts from a complete picture.

Two languages, one structure

Content in Faroese and English had to share one page structure and one enquiry path.

Expectations set correctly

With no cart or direct booking, the site had to make clear that an enquiry is answered by a person rather than confirmed by the system.

KAPAT Approach

How KAPAT approached the work.

01
Catalogue
Instructor-led courses organised into a browsable catalogue with practical details, duration and dates.
02
Enquiry
A contact and enquiry form capturing team size, timing and requirements, handed to a person for follow-up.
03
Languages
Faroese and English content delivered within the same site structure.
04
Publishing
A news section and contact details published alongside the catalogue, with the site live under the provider's own domain.

What Was Delivered

What was delivered.

Course catalogue

A browsable list of instructor-led first-aid courses with practical details, duration and dates.

Enquiry form

Captures team size, timing and requirements; followed up manually by a person, with no automated confirmation, cart or direct booking.

Faroese and English content

The site is presented in both languages.

News

A section for the provider's own announcements.

Contact details

Phone, email and the Klaksvík postal address published for direct contact.

Interface

Selected interface views.

Verified screenshots only. Frames marked in preparation are replaced as screenshots are approved for publication.

Project Interface Preview
Content In Preparation

What KAPAT Handled

KAPAT's contribution.

Course catalogue structureEnquiry form and follow-up pathBilingual content deliveryNews and contact pagesLive site under the provider's domain

Outcome

Outcome statements are published only once verified with the client. Detailed engineering documentation for this project is being prepared for publication.

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